Get set up for success
Whether you’re looking to get your Pentanet connection off to a flying start with a peace of mind setup, or need some help with an existing connection, our PentaTechs are here to save the day!
See if our Essentials or Complete package is right for you.
How to book your visit
New Customers: Look for the PentaTech Setup Service during checkout, or call 9466 2670 and let our onboarding team know you’re interested.
Current Customers: Call our local team on 9466 2670, or email on support@pentanet.com.au.
Got questions? No worries! We're locals who love helping out. Complete the form below and our friendly team will be in touch soon.
Let's Connect
PentaTech Setup Service
Book a PentaTech visit to bring out the full potential of your connection.
| ESSENTIALS $149 |
COMPLETE $249 |
|
|---|---|---|
| Phone consultation to discuss your needs and plan visit | ||
| Set up and install Pentanet router or BYO device | ||
| Test service speed to router, and WiFi speeds throughout home | ||
| Connect basic devices i.e. phones, gaming consoles, printers | ||
| Optimise WiFi channels to reduce interference | ||
| Pentanet customer portal set up and walkthrough | ||
| Basic troubleshooting and fault identification | ||
| Advanced router setup (meshes, switches, controllers) | ||
| Parental control configuration (if available) | ||
| Connect advanced devices i.e. cameras, smart appliances, solar systems | ||
| Cable management and pre-existing smart wiring set up |
Please note: PentaTech visits are provided on a best effort basis. Some devices like BYO routers, security cameras, alarms, and solar panels may have advanced requirements or manufacturer restrictions that are out of scope. If needed, our PentaTech will guide you on the next steps where possible.
Read our story. From start-up to stand-out.
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Don’t take our word for it Perth locals say it best!
They are always so friendly, and offer solutions to any issues I've experienced.
Kurt Walmsley
Great service for my needs. Streaming TV shows and high-quality internet connection.
Damien M
Their customer service is five-star. Do yourself a favour and switch to Pentanet.
Kyle L
Best service ever. Never regret the switch, only wish I had done it sooner.
Janice H
We swapped from nbn as we were having dropouts and slow speeds and we haven't been upset that we did.
Lianne Lee
I haven't had a single drop out that I've noticed since joining Pentanet. Can't rate them highly enough.
Kyle L
It just so happens that their product is pretty darn good too!
Paul W
When things aren't working out, they really try help.
Bradley
The installation was seamless and the speeds are exactly as promised.
Mark
Love this company, I can actually speak to a person from Perth!
Sue
Been with them for five years. Fast internet, awesome service, can’t go wrong with them.
Saikree Swift
I've had Pentanet for about a year & cannot fault the service!
Rebecca Squire
Always have good service and can always get hold of them if I have an issue.
Jayden
Highly recommend.
Lee Anderson
Thank you was most impressed with your effort and response.
Marion Sutherland